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September Birthstone Sale - Celebrate this month with 10% Off on All Sapphire Fine Jewelry + Free Sizing & Shipping ! Nothing lasts forever - Sale ends September 30th, 2020 at 11:59pm. Discount applied at Checkout. September Birthstone Sale - Celebrate this month with 10% Off on All Sapphire Fine Jewelry + Free Sizing & Shipping ! Nothing lasts forever - Sale ends September 30th, 2020 at 11:59pm. Discount applied at Checkout.

Handling & Care

Handling & Care

Fine Jewellery set with quality natural gemstones are meant to be worn and enjoyed, and is one of the most intimate accessories.  If you take good care of your fine jewellery, it will continue to maintain its original beauty, and keeping your heirlooms sparkling for years to come.  Gold being a soft metal is subject to hairline scratches over time.  This is totally normal, and can be polished out using a gold polishing cloth.  Deeper scratches, gouges, and dents need a professional goldsmith’s expertise. In addition to precious metal surface finishes, we also want you to think about gold prongs, and gemstone surfaces which need to be protected from breakage.  Gold prongs that secure gems can wear down over time, resulting in side stones to become loose, or even fall out.  In order to ensure your jewellery looks beautiful, and is wearable for years to come, we recommend you wear the pieces with care.  Some simple handling ideas are:

  • Clean your jewellery with a soft polishing cloth from time to time
  • Avoid putting jewellery at edge of table tops, where there is risk of them dropping on hard flooring
  • Gently clean your jewellery in warm soapy water, using a soft toothbrush, dry with soft cloth.  Do this on a flat table, away from the sink. 
  • For Pearls, avoid exposure to perfumes, and wipe down with damp cloth and store in soft cloth lined pouch after use.
  • Keep softer gems away from harder gems such as Diamonds, Rubies, and Sapphires.  It is recommended to store each item in its own packaging, so they do not touch each other and cause scratches.
  • From time to time, check each item to ensure all gems are securely set in gold prongs.
  • Other than for Ruby, Sapphire, and Diamond jewellery, avoid ultrasonic cleaners or steam cleaners for softer or fragile gems, including pearls
  • Pearls and Opals draw moisture water, so avoid storing in for long periods in dry conditions such as safety deposit boxes.  
  • Do not expose your fine jewellery to extreme heat and chemicals (including swimming pools with chlorine)
  • Remove your ring when washing hands, as the water and soap leaves a residue on gems, and causes them to look dull.  This residue can be removed using warm water and soap, and a soft tooth brush as noted above.
  • Avoid wearing fine jewellery when doing heavy lifting or gardening.  Abrasion from rough surfaces can reduce the beauty of your fine gems, and they can develop noticeable chips and surface scratches, reducing their beauty.

Consult with us via email should you require any service on your fine jewellery acquisitions from us.